Refund Policy

Effective Date: December 12, 2022

rvResortScout Online Refund Policy: You have 30 days from the date of purchase to request a 100% refund. We will not refund after 30 days from the date of purchase. To request a refund, you must submit your request in writing by using our chat widget or support form by the 30th day from the date of purchase.

I agree that refunds are permitted only if the refund request is made directly to rvResortScout within 30 days after purchase. I agree not to dispute charges with my credit card company unless I first request a refund in writing using our chat feature or support form on within 30 days after purchase, and the company has not provided a refund within 15 days of my request.

If you choose to pay for a rvResortScout Listing in two monthly installments, you will pay the first installment at the time of purchase, and the second installment on the 30th day from the date of purchase. If you choose the two payments option, you are responsible for both payments unless a refund is requested via email, as outlined above. Your refund request must be received before the second payment has been processed, on the 30th day. If your refund request is received before the second payment is processed on the 31st, you will receive a 100% refund.

Please note that if you choose the two payment option, we retain the right to suspend access to the platform if payments are not made when due. Further, if there is a past-due payment at any time, access to the premium features of the listing may be temporarily restricted until the account is in current financial standing. You are responsible for any unpaid additional payments for the listing, if you did not choose the pay-in-full option.

All refunds are discretionary as determined by us. If we determine that you are abusing our refund policy, we reserve the right to suspend or terminate your access to the program without providing a refund. If you have any account questions, you can email us via the link to chat or form anytime.

rvResortScout Direct Sale Clients Refund Policy: All rvResortScout direct sale clients that signed the rvResortScout Purchase Agreement. As outlined in that agreement and because the Program is immediately made available to the Customer upon authorization of this Agreement, no refunds are permitted. The customer agrees to the no refund policy and acknowledges and agrees that chargebacks shall not be permitted unless otherwise stipulated in the agreement itself.


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